A little advice

Today I offer a little advice for all who may be engaged in tech support for alarms systems. Say a guy calls because the fire alarm is going off for no reason and you give him a possible fix. When he asks that you hold so he can talk to you again if it does not work, don't hang up while he is gone, please. Because you can take it from me, it is not fun to listen to the fire alarm for the next ten minutes as you wait for another tech support person because the first fix didn't work.

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